This bestselling classic has helped millions of readers meet their goals — and you will too. Joe will show you how to make the final sale every time, using the techniques he has perfected in his record career. You too can
]]>– THE IMPORTANCE OF ENTHUSIASM FOR CUSTOMER RETENTION
– POWERFUL APOLOGIES THAT STRENGTHEN RELATIONSHIPS
– EFFECTIVELY DEALING WITH IRATE CUSTOMERS
– HOW TO THINK AND SERVE LIKE THE TOP COMPANIES
Includes DVD + online streaming video & audio + MP3. See instructions on the packaging to access online streaming versions. Compatible with any device
]]>In this Oracle 11g RAC training course, expert trainer Steve Hamilton explains Oracle’s Real Application Clusters (RAC) and provides a detailed look at installing and configuring Oracle’s RAC environment. This course is designed for an aspiring Oracle database administrator (DBA) or a currently practicing DBA. This RAC training course starts out by teaching you the system, Oracle, and host requirements. You then jump right into learning how to install ASM and Grid Infrastructure Software, create disk groups, and tuneing RAC. Steve will take you through RAC diagnostics and how to identify potential RAC problems and troubleshoot. He will teach you about the RAC and Cluster utilities, RAC architecture, and how to add and remove nodes. By the completion of this video based training course, you will have a fundamental understanding of how to install, configure, and maintain Oracle’s RAC environment. Working files are included, allowing you to follow along with the author throughout the lessons.
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